Terms & Conditions

We will not be liable for any act, neglect or default on the part of any person nor any accident, damage, loss,  injury, expense or inconvenience whether to person or property which the tenant or any other person may  suffer or incur arising out of or in any way connected with the letting or resulting from any other cause  whatsoever.  We advise you to arrange your own insurance to cover yourselves and your personal belongings  whilst staying at the property.

If the booking is made within six weeks of the letting, the whole of the rental payment is to be transferred via  online banking, and your completed booking form can either be emailed to bookings@atlanticlookout.com, or  completed and transmitted via the website: www.atlanticbookings.com

If the booking is made prior to six weeks of the letting a rental deposit of 25% of the rental sum is to be forwarded with your booking form.  The remaining balance of the rental sum is then due six weeks prior to the letting.

If a cancellation is requested more than six weeks in advance of the letting the balance of any monies paid, less the rental deposit, will be returned to the tenant.  If the cancellation is requested within the six weeks prior to the letting the owner will retain the 25% rental deposit and also reserves the right to retain the balance of the rental (should it not be possible to re-let the property for this period).

The number of people occupying the property may not exceed the number agreed on the booking form. Hirers must be over 25 years old; proof of ID may be required.

The tenant agrees to keep the property and all fittings, furniture equipment and other contents in or on the property in a like state of repair and condition as at the commencement of the letting and will make good (or will arrange with us to make good) any damage, breakage, or loss that may occur during the period of letting.

The rental of the property includes, rates, insurance of the property and electricity. The property is equipped with crockery, cutlery, sheets, and adequate cleaning equipment, linen and towels (not to be used as beach towels!).

Holiday lettings are by the week (unless by prior arrangement) from 3.30pm on the date of arrival to 10am on the date of departure. The time lapse is to enable the property to be inspected in between lets to ensure everything is in good order. Longer lets can be arranged in advance.

The tenants agree not to smoke, nor to allow smoking, inside the property at any time. Tenants are asked to leave the property clean and tidy and to ensure that they take all belongings with them.  

On changeover days, there is limited time for us to ensure that the property is ready for our next tenants; we rely upon the goodwill of our guests whose co-operation we greatly appreciate.  The acceptance of the property from the owner will be deemed an acceptance of these terms and conditions. 

Please ensure that you take all your belongings with you on departure. We would particularly caution any guest who is on any form of prescriptive medication to ensure that they do not leave behind their medication when they are departing.   Any medication left behind by a guest may not always be picked up by the cleaning company who will be servicing the property upon your departure.

PLEASE NOTE: All bookings are subject to the conditions attached and must be accompanied by the appropriate deposit unless the booking is made within six weeks of the commencement of the let when the total rental should be enclosed.

PLEASE NOTE: If for example an appliance/ heating breaks (e.g. washing machine, tumble dryer, oven, hob, fridge/freezer, showers and hot tubs etc.) during the holiday let, we will make every effort in ensuring the problem is fixed. If a part needs to be ordered we take no responsibility for any delay in fixing the problem due to circumstances out of our control.

Extra Charges:

Excessive Rubbish - Please be aware if you leave the bins overflowing, we will charge a collection fee of £50.00. There is a recycling centre a few minutes away from the property on Roselick Road. Head out of Hillcrest, turning left into Loguestown Road towards Port Rush. Take the first left turning that you come to (Roselick Road). Follow the road until you see the signs for the recycling centre on the right.

Each property is allocated half a black bin and half a blue bin per week due to Council stipulations. 

Cleaning - Please leave the property reasonably clean and tidy, if there is extra cleaning required we will also have to charge a fee of £20 per hour extra required. 

Late Check Out - Checkout is 11 am unless agreed otherwise, if you do not leave the property on time we will have to charge a late check fee of £50.00

Loss of keys - If keys are lost during your stay there will be a fee of £50.00 taken from your breakage deposit.

  1. Privacy Policy – “we do not store account details nor do we share customer details with any 3rd parties” 
  2. Breakage/security deposit - all tenants are required to pay a breakage/security deposit of £200 which will be refunded after their stay, within 2 days of departure. The breakage deposit should be transferred at least 2 weeks before your stay (via online banking) and on receipt, access details to the property will be forwarded to you.
  3. Refund / Cancellation Policy – Deposits are non-refundable, final payments are due 6 weeks before arrival and are also non-refundable at this late stage.
  4. All statements on the website are, to the best of our knowledge, accurate.  
  5. Pets – no pets are allowed at the property.
  6. All bookings must have an adult over the age of 25 and groups all have to be over age 25.
  7. No Hen or Stag Parties are allowed at the property.